shipping & returns.
Delivery
I deliver to the UK only for now. Delivery is free on every order.
Every tee is printed when you order it, then posted. Most orders arrive within 5–9 working days. You’ll get an email with tracking once your order ships.
Changed your mind?
You can cancel and return your order for any reason within 14 days of receiving it.
- Email [email protected] within 14 days of delivery with your order number and what you’re returning.
- I’ll reply with the returns address. Post it back within 14 days of telling me. Return postage is paid by you, so use a tracked service.
- Once it arrives (or you send me proof of postage, whichever is sooner) I’ll refund the price of the tee within 14 days, to the card you paid with.
Try it on the way you would in a shop. If it comes back worn, washed or damaged, I may reduce the refund to cover the loss in value.
Something wrong with it?
If your tee arrives faulty, misprinted or damaged, or I sent the wrong item or size, email me a photo with your order number. Within 30 days of delivery you can choose a full refund. After that I’ll replace it, or refund you if a replacement isn’t possible. I’ll cover any return postage for faulty items. This doesn’t affect your legal rights under the Consumer Rights Act 2015.
Cancellation form
You don’t have to use this. An email saying you want to cancel is enough. But if you’d like to, copy it into an email to [email protected]:
To passerby (Lucas Tinsley), [email protected] (postal address on the terms page):
I hereby give notice that I cancel my contract of sale of the following goods: [item]
Ordered on [date] / received on [date]
Name: [your name]
Address: [your address]
Date: [date]
Wrong size?
Because every tee is made to order, I can’t swap sizes directly. Return it as a change of mind and place a new order. Check the size guide on each product page before you order: the tees are a wide, boxy fit that runs long.